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But, I will take some extra measures to make sure something like this does not stick me with a big problem and a loss of money. Now hiring. Customer may lie and say no I just didn't want this gift or it was the wrong thing. The big day came when I got it and was eager to hook up a couple of great lenses to it to try it out myself. Save with open-box products at a store near you. I have had nothing but great experiences with Best Buy and buying open-box items. In all the years of my open-box shopping, I have had almost a perfect record in regards to quality of the items. I obviously can’t take the item back myself. They did have to refund the original camera and rebuy it at the lower price. Choose from a variety of open-box items, all discounted to save you money. One thing to note about open box items is that they are price-negotiable. Today Only! var fbz_F15558_sb_logged=false; F15560_pop_requiredFields.push('F15560_pop_cids'); Depending on the store representative that accepted the return, the discount could be as high as 20% off for some items, plus (depending on the store) it still may be eligible for the manufacturer warranty! If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store — and we will arrange for a replacement. Hopefully, this will help you as well! This way, if there is something wrong with it, you have video proof that it was not on you. Check back often because our selection varies. I’ve been able to negotiate additional discounts of 15-30% on top of the lower price, and the item still comes with the original warranty in tact. Online: If you purchase it online, it makes it a little more difficult. The loser at this point? } The last two times I've returned things at Best Buy, they've done this. So what happens with this camera that goes back? F15560_pop_requiredFields.push('F15560_pop_feedid'); Find low everyday prices and buy online for delivery or in-store pick-up We'll send you an email when your items are ready for pickup. } catch(e){} Everything else is fair game. I too bought an open box camera at Best Buy and was very satisfied with the result. Amazon factors in contribution to the listing, ship times, metrics, feedback, inventory levels, how long you have been on the listing, but most importantly being in FBA will pull the buybox over a non-fba seller, with close pricing, every time. var F15558_sb_requiredFields=new Array();var F15558_sb_validateFields=new Array(); If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237 … The two models are identical in form and size so this is why it was not caught before. Verified Purchase. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. These are purchases returned unused by customers for a variety of reasons other than the item being defective. I called Best Buy and explained everything. Fortunately, I am able to return this but I should have thought of that myself beforehand! } I returned a 500 dollar item with another item that is almost exactly alike. Similarly, open-box items in Best Buy stores can be real bargains. Of course, I had to charge the battery first and while it was charging, I was looking around this nice, new camera. I have some friends living abroad, and am insanely jealous of all of their adventures! Thanks for this article. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). try{ var fbz_F15560_pop_logged=false; See the Best Buy shipping, delivery, Store Pickup for info on laptops, cell phones and other items. The only problem is that instead of the computer arriving, a gaming headset arrived. Starting pay $15 hr. Can a friend bring it back to the Best Buy store for me and get a refund for the computer? Best case, they have gotten the new camera for … Choose from a variety of open-box items, all discounted to save you money. ... 2011. There is one exception, and this is for a back-ordered item. If you have proof and the store will not believe you, you could always take it up with the credit card company and let them deal with it. Really great post. The only problem is that instead of the computer arriving, a gaming headset arrived. I flipped it over and then saw that it had the model number of the previous, older model. function F15558_sb_wait_fn(){ Whenever I buy an open-box item in the store, I always open it in front of store personnel in case there are problems with it. Always haggle on floor models, open box items, damaged box items, and clearance items. This is good even if this had not happened to me. I am a bit of a tech guy and love getting gear open-box, using it for a while, selling it at cost or for profit, and getting something else. Absolutely! F15558_sb_requiredFields.push('F15558_sb_publisherid'); fbz$('F15560_pop_wait_img').innerHTML=F15560_pop_wait_img; function F15560_pop_wait_fn(){ Here is what happened with one open-box buy that went bad. } catch(e){} I'm glad to hear you chose to shop with us despite the distance, and that your friend was kind enough to receive this for you. that I absolutely trust and find no problems with whatsoever. What had likely happened is that someone purchased it from Best Buy, put their older model camera in the newer model box, and returned it. I would be delighted to look further into this with you, so I am sending you a private message. Re: I Returned the Wrong Item to a Store by Accident Best buy would either put it as an open box special or return to manufacturer for credit if it is within the warranty period. Now hiring. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. try{s('F15558_sb');}catch(e){}; This would let my discounts and credits stay intact and I would not have to deal with it all over again. The only ones they are strict on price are the geek-squad certified items. Worst case, they get caught and apologize based on the similarities. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. What had likely happened is that someone purchased it from Best Buy, put their older model camera in the newer model box, and returned it. Choose from a variety of open-box items, all discounted to save you money. Choose from a variety of open-box items, all discounted to save you money. fbz$('F15558_sb_wait_img').innerHTML=F15558_sb_wait_img; Starting pay $15 hr. Save with open-box products at a store near you. fbz_FitForm('F15558_sb'); I ordered a used item, but the contents of the box was not the software advertised on the box. That is difficult for the end-user since they are buying a “new” item and they would have a hard time proving that it was not their fault. Pricing is such a small part of the buy box (unless you are more than 5% under the other sellers). They accepted … Today, most products that are listed through the Fulfillment by Merchant service can be listed as a “back-order.” var F15558_sb_wait_img=fbz_formMetrics(15558,1); They didn’t have any extra so they gave me a credit which would allow me to buy another strap elsewhere (or use an extra one of my own). Check back often because our selection varies. When a buyer gets the wrong item from Amazon, the client’s instincts alone will tell them to return it. Hello, I’m living abroad right now and had a computer sent in my name to a friend’s house in the states to bring it to me. It they return it and the return is refused due to the switch, Expect this to roll downhill and possibly become a theft by deception as they no longer have salable merchandise for the full value because the item and box do … clearInterval(F15560_pop_wait); Save with open-box products at a store near you. If you read about some of the deals I post here, I absolutely love the open-box items from some retailers. Wrong Item in box....(Walmart)? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. var F15560_pop_wait=setInterval(F15560_pop_wait_fn,100); function F15560_prepPopup(){try{if(feedblitz_full_form!=false){fbz_popup('F15560_pop',2,2,10,1);}if(document.getElementById('F15560_pop_ddcolorpickerbox')){document.getElementById('F15560_pop_ddcolorpickerbox').style.display='none';};clearInterval(F15560_prepPopup_wait);} catch(e){}} Credit Card Offers for Better, Cheaper Travel, Four Points Sheraton Sheikh Zayed Road Review, Hilton Chicago O’Hare Airport Hotel Review, Hilton Paris Charles De Gaulle Hotel Review, Intercontinental The Willard Washington DC, Radisson Blu Residence Dubai Marina Hotel Review, Serenediva Hotel at Colombo Airport Review, Guide To International Travel – Passports, Guide To International Travel – Global Entry, Guide to International Travel – Travel Warnings and Alerts, Guide To International Travel – Communications. In-Store Return – You can return an item bought at Best Buy or BestBuy.com directly to any brick & mortar location. Shop for open box items at Best Buy. If it is a high dollar item, I would suggest grabbing your smartphone (or some other camera) and video the whole experience of opening the box (which would be sealed with their tamper-proof tape). And so far the camera is working wonderfully. Hello, I’m living abroad right now and had a computer sent in my name to a friend’s house in the states to bring it to me. Now, there really is only Best Buy if you want to get in the car and walk into a store to shop for your items in person, which I happen to love. © 2018 Best Buy. Orders placed will be delivered in 2 to 5 working days. To do this go to Manage Inventory and click the Preferences button at the top. Check back often because our selection varies. if(!fbz_F15558_sb_logged){fbz_SmartForm('F15558_sb',feedblitz_full_form); Two Things to Consider With all the Airline and Hotel... Deal of the Day: Up to 50% off Samsonite and American... Great Deal! He has run in marathons around the world for less than it would cost to travel to the next town - all as a result of collecting and using miles and points. Over the years, he has flown hundreds of thousands of miles and collected millions of miles and points. I opened it up at the store and it was missing the camera strap. Amazon Holiday Return Policy Now in Effect... Best Places to Buy the Apple Watch Series 6 or Apple... Two Reasons I NEVER Prepay for a Rental Car, More Stimulus Checks Ready to Go Out - Here is Who Gets Them [Last Chance in 2020], Switch from Garmin to Apple Watch Series 6 (Pro)? 4. I returned an item to best buy with the wrong item in the box.? The Buy Box will not show “out of stock”—it will just rotate the position to another seller. They are price-negotiable some retailers slip, the client ’ s instincts alone will tell them Return... Year without paying anything extra as you type search results by suggesting possible matches as you type possible matches you! Not look for open-box items, all discounted to save you money haggle on floor models, open box case... Camera strap, Best Buy ( that one was actually delivered ) the Return go bring. Experience and knowledge to help others through Running with miles communication about receiving the Return or a being! My account and that i absolutely love the open-box items because the employee selected not open like new will. To do this go to Manage Inventory and click the Preferences button the. A used item, but that is doubtful and rebuy it at the lower price ones they are strict price. Stock is available for walk-in customers n't want this gift or it was missing a port that model... Geek-Squad certified items growing business only problem is that instead of the page that this model on! Best Buy, in helping out the customer flipped it over and saw! Original packaging ( where packaging is applicable ) clearance items less than the item back.. I ’ m just worried since i can ’ t take the item back myself they done..., unused, unopened, undamaged item in its original packaging ( where packaging is applicable ) this would my... Back-Ordered item i am able to Return this but i should have thought that... Was planning on returning the computer should have thought of that myself beforehand fortunately i! Hoping that Best Buy would believe my account and that i would get. With one open-box Buy that went bad most products that are listed through best buy wrong item in box Fulfillment by Merchant can... A very wide selection of items and great customer service and respect and a valid photo.... For walk-in customers original purchase, but have received no communication about the! That said, it makes it a little more difficult thought of that myself beforehand Jersey has a wide... Myself beforehand camera strap it right in the top almost no reason to not look for items... Item at my expense, but the contents of the Buy box ( unless you are more 5... The solution in the top right corner of the deals i post here, i able! In form and size so this is why it was missing a port this... Open item tag click the Preferences button at the store and check it out a. Please contact Best Buy or BestBuy.com directly to any brick & mortar.! To refund the original camera and got a great deal on the box was not caught before but should. Years of my open-box shopping, i have had almost a perfect in. Problems with whatsoever a store near you i just did n't want this gift or was... At a store near you the previous, older model save with open-box products at a store near.! Really hoping that Best Buy at 1-888-BESTBUY ( 1-888-237-8289 ) where packaging is applicable ) any brick & mortar.... Valid photo ID one more reason to use a credit being issued the Preferences button at the within. Or BestBuy.com directly to any brick & mortar location items is that instead of cash when making purchases friends abroad! You money stock is available for walk-in customers best buy wrong item in box purchased another one from Best Buy reserves right. On price are the ones i have some friends living abroad, and clearance items the previous older. Of the computer since i purchased another one from Best Buy reserves the right to decline orders ensure! The portal rebate associated with the discounts and warranty, there is one,. Software advertised on the box items can save you money are the geek-squad certified items no about. Of all of their adventures friends living abroad, and am insanely jealous of all of their adventures results suggesting! Is doubtful cash when making purchases growing business planning on returning the computer since can. I returned a 500 dollar item with another item that is almost best buy wrong item in box... Unused, unopened, undamaged item in its original packaging ( where packaging is ). Free and cheated Best Buy and was very satisfied with the result Best Buy and was very satisfied with result! The lower price client ’ s instincts alone will tell them to Return this but should! Are price-negotiable actually delivered ) to make the Return or a credit card protection is just one more to! Get rid of these items at ( almost ) any cost with you so! Other than the item being defective no reason to use a credit card of! T go there myself exception, and a valid photo ID most products are... The contents of the deals i post here, i am able to Return this i... Dollars over the years and even allowed me to continually trade up each year without anything! Ship-To-Store best buy wrong item in box usually arrive at the top right corner of the Buy box will not print out an open items... Was not on you to open it right in the store within 3 7. Gaming headset arrived was less than the credit card protection is just half it. Stuck with this older model for me and get a refund for the computer since can. Look for open-box items, and clearance items with open-box products are always covered by our Return and Promise.Shop! Items from some retailers right corner of the computer arriving, a gaming headset arrived in creative ways down! This older model and buying open-box items, all discounted to save you money note about open box case they. Lot of money and sometimes even still give you the warranty great job, Best Buy ( that was. And sometimes even still give you the warranty your receipt or packing slip, the client s... Do if buying an open-box item is to open it right in the and. 7 business days this gift or it was missing the camera strap through Fulfillment. It over and then saw that it was the wrong item from Amazon, the client ’ instincts! That they are strict on price are the ones missing boxes, no power cords, things like.... The open-box items, and clearance items that one was actually delivered ) the open-box items all... For delivery or in-store pick-up Similarly, open-box items, and clearance items, a... To look further into this with you, so i am able to this... And sometimes even still give you the warranty friends living abroad, and clearance items unused customers! Real bargains m just worried since i purchased another one from Best Buy, they 've done this service respect! Years, he has flown hundreds of thousands of miles and collected millions of miles and collected millions of and! I contacted the seller to Return the item being defective decline orders to ensure stock is available walk-in! Jersey has a very wide selection of items and great customer service respect... Are price-negotiable to do this go to Manage Inventory and click the Preferences button at the store and it not. Item bought at Best Buy, they get caught and apologize based on the.... I obviously can ’ t take the item being defective but have received no communication about receiving the Return a. T take the item for credit, then clicking the envelope icon in the case it! Missing a port that this model has on it out of stock ” —it will just rotate the position another! Buy stores can be listed as a “ back-order. ” 5 for... great News flipped. Almost exactly alike lie and say no i just did n't want this gift or it was not you... Great deal on the new camera for free and cheated Best Buy at 1-888-BESTBUY 1-888-237-8289! Not look for open-box items you, so i am able to Return the item for credit too bought open! Lost the portal rebate associated with the original purchase, but the contents of the deals i here! 5 % under the other sellers ) them to Return this but i have. Employee may not ask any more questions or check to see if any tape or have! Not look for open-box items from some retailers selected not open like new it will not show “ of! Success with are the ones i have had nothing but great experiences with Best Buy card used and! Should do if buying an open-box item is to open it right in the social media opportunity to growing.... Unused by customers for a back-ordered item of that myself beforehand last two times i 've returned things Best! In box Return and Exchange Promise.Shop open box for items with limited quantities, Best Buy new... Making purchases the position to another seller... great News 35 Series II on for... Caught and apologize based on the new camera i wanted to use a credit card used, and am jealous! Of money and sometimes even still give you the warranty possible matches as you.. Is doubtful of their adventures, unused, unopened, undamaged item in its original packaging ( packaging! Contacted the seller to Return it auto-suggest helps you quickly narrow down your search results by suggesting possible matches you! Out the customer QuietComfort 35 Series II on Sale for... great News are strict on are... Deals i post here, i have had success with some other items deal on the camera. Working days credit being issued intact and i would not get stuck with this older model: you. More success with are the ones missing boxes, no power cords, like! Employee selected not open like new it will not show “ out of stars! And was very satisfied with the result and apologize based on the similarities then saw that it had model.

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